Frequently Asked Questions

We know investing in a garden room, shed, or outdoor structure is a big decision, and we're here to make it as smooth as possible. Whether you're dreaming of a peaceful garden retreat, a home office, or a stylish space to entertain guests, you might have a few questions along the way. Below you’ll find answers to some of the most common queries we receive, from product details to installation timelines. If you don’t see your question listed, feel free to reach out directly, our team is always happy to help.

Can I customise the size and materials?

Yes, we offer a selection of finishes and optional features to help personalise your space exactly how you want it.

What products do you offer?

We provide high-quality garden rooms, sheds, and outdoor structures/furniture suitable for a variety of uses including home offices, storage, gyms, and relaxing retreats.

Can your products be used year round?

Absolutely! Our insulated garden rooms are built to withstand all seasons, offering comfort whether it’s summer or winter.

Do you install the products?

Yes, we offer full delivery and installation services to make your experience completely hassle-free.
If you are interested in installation then please contact us to discuss further.

Do I need planning permission?

Most of our garden structures fall within permitted development rights. However, we always recommend checking with your local planning authority for peace of mind.

Do we have a showroom?

Currently we do not have a showroom however we can provide customer photos for examples if requested.

How long does installation take?

Most installations are completed within 1–3 days, depending on the size and complexity of the structure.

What's the lead time from order to installation?

Our usual lead time is 3-6 weeks depending on time of year and supply, but we’ll confirm exact timelines once your order is placed.

What is the return policy?

Please head over to our Returns & Refund Policy for more details.

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